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APEX Commerce

Our own e-commerce platform: storefront, checkout, back office and marketing, built as one system and run by APEX.

For stores that have outgrown WooCommerce or a template platform and want all of it in one place, with nobody on their side patching plugins.

Migration and build from €20,000. Monthly operations defined in your agreement.

Sell, run and grow from one system

Sell

Storefront and checkout

  • Built for phones first, in two languages per store.
  • Pages served from the edge, Core Web Vitals green, measured on real visitors.
  • The card is authorized at order time and charged the exact final amount after fulfilment. Substitutions, short picks and comps never overcharge.

Run

Operations and delivery

  • Order edits with correct re-authorization, comps and partial refunds.
  • Invoices and packing slips as PDF, and a role for every member of staff.
  • Purchase orders with partial receiving, supplier records, bulk catalog import.
  • An optional local-delivery pack for stores that deliver today.

Grow

Marketing and measurement

  • Email CRM with consent tracking, and web push to customers and staff.
  • Loyalty points, referral codes, recommendations, bundles and shoppable recipes.
  • GA4 and Google Ads purchase events sent server-side, so conversion data is complete and ready for bidding.

23 modules. Hold them against your plugin list.

Sixteen run on every store. Four make up the local-delivery pack. Three exist to move you off your current platform.

Core 16 modules, every store

  • Catalog and brands

    Brand pages, and brand taxonomy on every product page.

  • Bundles

    Fixed product sets sold at one price.

  • Build-a-box

    Curated boxes with swappable components and per-slot limits.

  • Shoppable recipes

    Editorial content that adds its ingredients to the cart.

  • Specials and flyer

    Weekly specials with a generated flyer page and email.

  • Announcements

    Popups and announcement bars, managed from the back office.

  • Email CRM

    Consent tracking and a send ledger behind abandoned cart, welcome, win-back, back-in-stock and campaign emails.

  • Push notifications

    Web push to customers for carts, restocks and orders, and to staff for low stock and new orders.

  • Loyalty

    Points balance, milestones and redemption at checkout.

  • Referrals

    Referral codes with a first-order reward, guarded against self-referral.

  • Recommendations

    Bought-together, reorder and category affinity, plus the data behind the recommendation emails.

  • Instant search

    Typo-tolerant search with facets, kept in sync with the catalog.

  • Invoices and packing slips

    PDF generation, flagged stale when an order changes.

  • Purchase orders and suppliers

    Draft, send and receive in parts. Receiving updates stock.

  • Catalog import

    Bulk import and resync from a supplier feed or a previous platform, run as resumable jobs.

  • Exact-amount payments

    Authorize at order, capture exactly what was fulfilled.

Delivery pack 4 modules, optional

  • Delivery zones

    Postcode or polygon zones, timeslots, holidays, same-day and next-day cutoffs.

  • Picking app

    Staff assignments, per-line pick state, substitutions held for an admin decision, replenishment log, audit trail.

  • Route sync

    Confirmed orders pushed to the route planner, driver events pulled back.

  • Standing orders

    Weekly standing baskets and one-tap reorder from email and push.

Migration 3 modules, to move your store

  • Login carry-over

    Customers keep their existing passwords. No reset email blast.

  • History carry-over

    Past orders, loyalty balances and product URLs preserved.

  • Catalog reconcile

    Delta sync on the previous platform's ids, never wipe-and-reimport.

Leave WooCommerce. Keep your customers.

A replatform usually costs a store something it spent years earning: customer logins, order history, loyalty points, or the URLs its rankings live on. This migration is planned around keeping all of it.

Customer passwords
Kept. Customers sign in with the password they already have. No reset email blast.
Order history
Kept. Every past order stays on the customer's account.
Loyalty balances
Kept, to the exact balance.
Product URLs
Kept. Indexed pages, links and bookmarks keep resolving.
Catalog
Reconciled as a delta on your WooCommerce ids. Nothing is wiped and reimported.
Cutover
One window. A maintenance page goes up automatically and clears itself when the store is back.
Request a migration assessment

The assessment puts what you have, what moves and the cutover window in writing before the final quote.

Optional

The local-delivery pack

For grocery, meal, pharmacy and florist stores, and any store that promises delivery today. It adds four modules to the core and carries an order through its whole day.

  1. Book

    Delivery zones

    The shopper sees the timeslots their postcode can book, with same-day and next-day cutoffs and holidays already applied.

  2. Pick

    Picking app

    Staff pick line by line on their phones. Substitutions wait for an admin decision, and every action lands in the audit trail.

  3. Route

    Route sync

    Confirmed orders go to your route planner as stops. Driver events come back, and the customer gets an 'on its way' email and push.

  4. Charge

    Exact-amount payments (core)

    The card is captured for exactly what was fulfilled, after the substitutions are settled.

  5. Repeat

    Standing orders

    Regulars keep a weekly standing basket, or reorder last week's cart in one tap from email or push.

APEX runs the platform. You run the store.

This is what the monthly operations fee pays for, and none of it lands on your desk.

Hosting
Managed hosting on dedicated infrastructure. You never choose a server or patch one.
Backups
Nightly backups with a tested restore. Recovery is a procedure we have already run.
Deploys
Zero-downtime deploys. Changes go live while the store keeps taking orders.
Upgrades
Every platform upgrade is risk-assessed and rehearsed on a restored backup before it touches your store.
Change register
Every workaround is written down with its reason, so nothing silently rots and nothing depends on someone's memory.

Live at Marché CTFO since August 2026

Marché CTFO, an established online grocer in Greater Montreal, moved off WooCommerce onto the platform with the local-delivery pack. Old passwords still work there, and every loyalty point carried over exactly.

0.90s to 0.38s
Burst-traffic response, after one root-cause fix
163
Features shipped: 94 customer-facing, 69 operational
100/100
Search-optimization score on all 20 priority pages, before launch
2 languages
Every page and every email in English and French

What WooCommerce and Shopify owners ask

Do my customers lose their logins?

No. Customers sign in with the password they already have, on the first try. There is no reset email blast and no support queue of locked-out regulars. Their order history and loyalty balance are waiting in the same account.

What happens to my SEO?

Product URLs carry over unchanged, so indexed pages, links and bookmarks keep resolving. Any other address that has to change forwards to its new equivalent. The storefront is built for phones first and served from the edge, with Core Web Vitals green and measured on real visitors.

Who owns the data and the code?

Your customer, order and catalog data belong to your business. Ownership and licensing of the platform code, and how your data is handed over, are defined in your agreement before you sign.

Can I leave?

Yes. The notice period and the handover of your data are defined in your agreement, in writing, before the migration starts.

What does the monthly cost cover?

Managed hosting on dedicated infrastructure, nightly backups with a tested restore, zero-downtime deploys, the upgrade programme and the change register. The amount depends on the modules you run and whether you use the local-delivery pack, and it is defined in your agreement.

How long does a migration take?

It depends on catalog size, order history and the modules you switch on, so the timeline comes out of the migration assessment, in writing. The cutover itself happens in one window, behind a maintenance page that appears automatically and clears itself when the store is back.

Can it do same-day delivery?

Yes, with the local-delivery pack: delivery zones by postcode or polygon, timeslots, holidays, and separate same-day and next-day cutoffs. Staff pick on their phones, confirmed orders go to your route planner, and the card is charged the exact final amount after fulfilment.

Request a migration assessment

Tell us your platform, your catalog size and what you cannot afford to lose. We put the move and the cutover window in writing before the final quote.

Migration and build from €20,000. Monthly operations defined in your agreement.

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